Product category:
Test Accessories
News Release from: Aries Electronics
Edited by the Electronicstalk Editorial
Team on 13 October 2003
Aries upgrades quality system
Aries Electronics has received its ISO9001:2000 upgrade certification, based on an audit performed by the company's independent audit company, Lloyd's Register Quality Assurance of Houston, Texas.
Aries Electronics has received its ISO9001:2000 upgrade certification, based on an audit performed by the company's independent audit company, Lloyd's Register Quality Assurance, of Houston, Texas As part of its long-term goal to maintain its ISO certification, Aries formulated and implemented a plan to meet the new ISO9001:2000 standards that included Aries' annual customer survey, internal audits, and statistical process control methods, such as failure analysis studies, to enable the company to identify and respond to customer needs and industry demands
This article was originally published on Electronicstalk on 8 Apr 2002 at 8.00am (UK)
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Specific areas on which Aries focused its improvement efforts included delivery, product development, technical support, and quality control.
Aries has been ISO certified since 1995.
James D Ward, Aries Electronics' ISO Director and Quality Assurance Manager, stated: "The new ISO standard helps to foster a much stronger relationship between the suppliers and customers, so we can work together to benefit our industry as a whole.
We have made a concentrated effort to not only listen to what our customers are saying, but also to quickly respond to them by providing continuous product and service improvements".
ISO9001:2000 specifies requirements for a quality management system aimed at helping organisations achieve customer satisfaction and continual improvement.
This is demonstrated through the ability to consistently provide product that meets customer and applicable regulatory requirements.
In order for a company to measure and ensure customer satisfaction, companies must conduct regular customer surveys to obtain quantitative data relating to the customers perception of the company, as well as its products and services.
Aries Electronics is committed to a quality environment and gaining the trust of customers thru demonstrated quality performance.
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