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News Release from: Aculab | Subject: Prosody DSP
Edited by the Electronicstalk Editorial
Team on 30 May 2003
DSP card powers high-throughput fax
gateway
TIM Maxitel has improved office productivity and increased fax transmission capacity by more than three times thanks to an integrated fax server solution developed by Aculab partner Voice Technology.
TIM Maxitel has improved office productivity and increased fax transmission capacity by more than three times thanks to an integrated fax server solution developed by "Connected with Aculab" partner Voice Technology TIM Maxitel, based in Brazil, was using eight fax machines to cope with the flow of over 500 faxes per day
This article was originally published on Electronicstalk on 19 Mar 2002 at 8.00am (UK)
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The people and paper resources being used proving costly to the business.
The company was keen to lower transmission costs and better manage its fax handling process.
These needs were met by Voice Technology's FaxGateway.
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It allows users to send and receive faxes via e-mail direct from their desktop and controls the scheduling and distribution of fax transmission and reception.
The FaxGateway employs Aculab's Prosody DSP resource technology, which provides E1 digital network access connectivity along with voice and fax processing, all on a single card.
Aculab's Group 3 fax software is used to send the fax (TIFF image) files to the destination device.
In order to use the FaxGateway functionality, a user simply creates the document to be faxed on their PC, attaches it to an e-mail and sends it to the FaxGateway server.
The application takes the email attachment and converts it into a TIFF file.
A wide range of document formats are supported and the user may send more than one attachment, each of different file types, in an email.
Aculab Product Manager, Ian Colville said, "The FaxGateway application takes full advantage of Prosody's flexibility to run simultaneous firmware and algorithms, fax and speech on a single card.
For inbound calls, the FaxGateway can offer a menu so that the user can choose a company department or dial the extension of the person that should receive the fax document.
This makes use of Prosody's DTMF and pulse tone detection capabilities.
For outbound calls, if the application detects that the call was answered by a person, a prompt is played, asking for the fax tone signal.
Here, Prosody's record and playback functionality together with the live speaker detection algorithm is utilised".
Voice Technology's FaxGateway brings many benefits to TIM Maxitel.
From having eight fax machines transmitting only eight faxes at any one time, the FaxGateway allows up to 30 simultaneous fax calls.
The FaxGateway is also scalable and therefore it is easy to increase the transmission capacity.
Labour costs have been reduced as there is no need for a person to physically send and distribute received faxes.
The sending of faxes is automated as the FaxGateway stores the information then sends the fax according to the rules applied.
This has also provided great cost reductions for TIM Maxitel as they can now send faxes in off-peak times, for example, during the evening and at weekends.
Cost saving through routing optimisation has been brought into play as well.
For example, it can be predetermined as to which carrier is used dependant on what route is cheapest at various times of the day.
Osvaldo Kashihara, R and D Director at Voice Technology said, "A key factor for Voice Technology in choosing Prosody was Aculab's fast and efficient technical support and their wide portfolio of network protocol approvals, which means that when we want to move our products into a new country, it is easy to add new protocol support".
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