Product category:
Networking Hardware
News Release from: Aculab | Subject: Prosody
Edited by the Electronicstalk Editorial
Team on 26 April 2006
Media processing card drives SMS to
fixed service
Aculab's Prosody card is integrated into the SpeechFrame telephony platform from Comsys, providing media processing resources and ISDN interfacing to a fixed line network.
Comsys, the dialogue company based in the Netherlands, integrates and develops voice response systems (IVRs), speech controlled self service solutions, 3G video broadcasting solutions and telecom operator network services Comsys directs itself mainly to enterprises, service organisations, financial institutes and telecomms operators
This article was originally published on Electronicstalk on 19 Mar 2002 at 8.00am (UK)
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KPN, a leading telecomms company in The Netherlands, had been operating an SMS fixed solution, taking care of millions of text messages being delivered as voice to fixed line handsets.
The service was created with an application developed in-house, using a legacy IVR platform.
A successful marketing campaign resulted in a high demand for the text-to-speech service.
Further reading
IP telephony cards run with Linux
Aculab has further enhanced its product range with Linux support for its IP telephony portfolio and Prosody with TiNG DSP resource card.
High-density bundle for DSP-based speech comnms
Telephony and speech developers now have a further compelling option for building applications with a large number of ports.
Media processing speeds comms development
Aculab has integrated its range of media processing resources with the Envox 6 communications development platform.
There were concerns that the legacy platform would not have the stability to cope with rising demand, particularly on New Year's Eve, when the number of messages sent was expected to rise dramatically.
KPN needed to resolve this quickly.
As KPN used VoiceXML as its standard application language, it required a vendor that was able to develop in this language and could respond quickly and efficiently.
KPN selected SpeechFrame, the telephony platform from Comsys, for its "SMS to Fixed" service.
SpeechFrame replaced the legacy platform, offering KPN reliability and extended functionality, especially in the areas of management and configuration.
Comsys now takes care of the complete implementation and delivers, in co-operation with KPN project management, a turnkey solution.
An SMS message sent to a fixed telephone can be delivered in two ways: as text or as a spoken message.
A text message is only possible when the receiving telephone is designed to receive text messages and the receiver has already sent a message.
When this is not the case, the message will be converted to spoken language.
Obviously, specific SMS "language", such as abbreviations and emotions, such as 'cu';-) has to be translated.
The text-to-speech function within SpeechFrame converts the contents of SMS text messages to fluent, naturally sounding spoken text.
Aculab's Prosody card is integrated into SpeechFrame and is responsible for providing media processing resources and ISDN interfacing to a fixed line network.
Aculab provided and developed customised protocol specifications quickly and efficiently so the project could be delivered within the KPN desired timeline.
SpeechFrame is founded on open standards Java and VoiceXML and best of breed third-party vendors such as SPARC Solaris servers and Aculab telephony resources.
Aculab telephony and media processing cards support the Solaris operating system.
Furthermore, Aculab's dedicated technical support department frequently proved its value when Comsys needed interfacing to proprietary and legacy systems.
Aculab and Comsys have worked in partnership for over 15 years.
Speaking on the partnership, Diederik Husslage, Senior Account Manager at Comsys said: "I would like to complement Aculab for the wonderful job in getting KPN SMS Fixed to work and their positive attitude".
"KPN was extremely satisfied when the system came out of the preproduction environment, all within the projected timeline".
"The fantastic results really cement our confidence in Aculab".
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