Support operation aids N American printers

DEK now offers complete coverage of the North American region, giving customers easy and immediate product accessibility.

With a renewed focus on its core printer support products, the expansion of its Americas technical distribution network and the introduction of several new programmes designed to deliver customers with measurable process benefits and significant cost savings, DEK has reaffirmed its position as the industry's leading provider of total print process solutions.

All of these new initiatives will serve to maximise printing performance and enhance the ease with which customers can partner with DEK.

Placing emphasis on optimisation of the entire printing process, DEK's focus centres on four main printer support products for the Americas.

The company has invested significant resources in restructuring its distribution business and retooling the entire product offering, which now includes: DEK's line of high-performance understencil paper rolls, DEK Pro and Pro EF understencil cleaning chemistry, replacement stencil blades for a variety of applications and convenient, pre-saturated cleaning wipes.

Like all DEK products, its line of process support materials is underpinned by the company's total process solutions philosophy and nearly 40 years of materials deposition expertise.

In tandem with streamlining the product portfolio, DEK has expanded its Americas distribution network to provide customers with local access and technical assistance for its process support materials.

By partnering with the electronics assembly industry's premier technical distributors, DEK now offers complete coverage of the North American region, giving customers easy and immediate product accessibility.

Customers may rest assured that DEK's distribution network will not only provide local product access so often required in the fast-paced electronics market, but also the process expertise, product knowledge and unrivalled customer support that have become synonymous with the DEK brand.

"The superior performance and quality of DEK printer support products are now combined with the most customer-focused and technically astute distribution team in the business", says Scott Lewin, DEK Process Support Products Manager for the Americas.

"For printing processes to run at their optimum level, proper cleaning chemistry and support systems are critical - especially in the era of miniaturisation and lead-free".

"Today's sophisticated printing systems need superior support products and this is precisely what DEK delivers".

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