Product category:
Capacitors
News Release from: Farnell
Edited by the Electronicstalk Editorial
Team on 29 April 2003
University supply deal extends a further
year
Premier Farnell has been awarded a second 12-month extension, following its original three-year preferred supplier agreement with the National Universities Working Party on Electronic Components.
Premier Farnell has been awarded a second 12-month extension, following its original three-year preferred supplier agreement with the National Universities Working Party on Electronic Components (NUWPEC) Working through Premier Farnell's much praised single-point ordering service, onecall, Premier Farnell companies, Farnell, Buck and Hickman and CPC, will now hold preferred supplier status for all UK universities until September 2004, operating closely together to provide a premium service for customers
This article was originally published on Electronicstalk on 8 Nov 2004 at 8.00am (UK)
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A unique solution for the higher education sector, onecall provides a single point of ordering for over 250,000 products.
The streamlined service significantly cuts administration time and costs, reduces paperwork and should assist in the reduction of non-authorised purchasing within participating universities.
This announcement comes as Premier Farnell launches the latest website upgrade for onecall, offering major improvements for users and access to 250,000 products from Farnell, Buck and Hickman and CPC.
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The new website represents significant investment and commitment to the agreement by Premier Farnell, and is a tailored response to the changing needs of the higher education sector.
The new features are geared around making the lives of customers easier, through advanced, faster and easier-to-use functions.
Commenting on the website upgrade, Paul Tallentire, Regional Director, Western Europe, Premier Farnell, notes: "We have extensive knowledge of the higher education sector here in the UK and our field personnel have very close ties with the universities.
It was as a result of this deep understanding and dialogue with our customers, that the teams identified the need for additional functionality and services on the onecall website.
They then drove the changes internally within the business, to ensure their customers are getting the service they need.
It is this kind of knowledge and understanding which continues to secure contracts of this type for the group".
The key features of the new onecall site include: one time only registration - details are remembered for future transactions; easy to use, advanced product search facilities; order consolidation across multiple users; additional ordering options, to suit the needs of the customer; and 75,000 technical datasheets available online to customers, free of charge.
David Johnson, Chairman of NUWPEC, has worked alongside Premier Farnell on the onecall initiative from its launch in September 1999: "When the original tender was awarded jointly to Premier Farnell companies, Farnell and CPC, it was due to the clear economic advantage these companies offered us in their tender response.
Not only this, but they were willing and able to tailor their services to meet the objectives of NUWPEC, which was critical.
Just over three and a half years later, much has been achieved with onecall and, with this announcement, it is clear there are still more developments to look forward to over the next eighteen months, as Premier Farnell continues to raise the bar".
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