Product category:
Electronics Manufacturing Services
News Release from: GSPK Electronics
Edited by the Electronicstalk Editorial
Team on 17 September 2004
New system produces faster quotes
A leading Yorkshire electronics company has revolutionised its internal processes by writing and developing its own software to enhance its customer service provision.
A leading Yorkshire electronics company has revolutionised its internal processes by writing and developing its own software to enhance its customer service provision The revolutionary system has been created to speed up the bill of material process
This article was originally published on Electronicstalk on 19 Jan 2006 at 8.00am (UK)
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It provides a faster quotation process for clients with improved accuracy and costs.
The software has been programmed to automatically crossreference and select GSPK part numbers with those of the customer, manufacturer and supplier, revolutionising what was previously a time consuming process.
As a result, bills of material can now be automatically produced and sent out for quotation.
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Consolidated component lines are checked against franchised distributors and sent to preferred supply partners.
Supply partners are able to turn these quotations around within 24 hours and enter the quotation data directly on to templates.
These templates are automatically imported into GSPK's software, providing the procurement team with accurate lead times and competitive pricing.
Component usage and forecast figures are provided by interrogating the baseline data.
Using these data during the negotiation process with suppliers helps GSPK to secure the very best pricing for all its clients.
Ensuring lead-times do not affect GSPK's ability to deliver high quality products is paramount.
To assess the lead-time and delivery performance of our suppliers, the software has the capability of providing worst and best case scenarios.
The software has inbuilt functionality to capture the times associated with manufacturing products.
This tool is pivotal when value engineering products to ensure they maintain their competitive advantage in the market place.
Flowchart maps are included in this software to aid the users through the processes and to comply with BSI standards.
Electronics can be a difficult market to understand which is why GSPK has taken the opportunity to simplify the process, work with its supply partners to service its customers quickly with accurate and up to date knowledge.
Due to the proactive nature in which GSPK Electronics gathers feedback from customers, the new system is a constantly evolving program designed to measure, control and interpret data in order to react and innovate for customer needs.
Richard Brown, IT Developer at GSPK Electronics said: "We have designed this package to help streamline what have historically been time consuming, often inaccurate and repetitive processes".
"Its implementation has had the effect of improving the service GSPK can provide to our customers, saving time, effort and money on both sides".
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