Product category:
Monitors
News Release from: GDS - Global Display Solutions
Edited by the Electronicstalk Editorial
Team on 19 November 2002
System speeds access to montors and
spares
Global Display Solutions (GDS) reckons it is revolutionising its customer service by introducing a new online ordering system - Datafloat.
Global Display Solutions (GDS) reckons it is revolutionising its customer service by introducing a new online ordering system - Datafloat The new service will allow customers to order monitors and spares on the GDS website, 365 days per year and 24 hours per day, thereby reducing the impact of monitor downtime and the high cost of sourcing spares
This article was originally published on Electronicstalk on 31 Oct 2007 at 8.00am (UK)
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Customers, wherever they are in the world, can now place orders quickly and easily, and have the products delivered to them direct within a week.
By making the system multilingual, with country-specific applications (multicurrency, format and measurement functionality), GDS has ensured that the service is as customer-friendly as possible.
All orders are downloaded, through the web browser, from the customer's PC and mobile devices (WAP, Palm and Pocket PCs) onto the GDS system, without the need to recourse back over the network to the server.
This means that in 'real time', customers anywhere and at any time can order their monitors and spares direct from GDS.
Customers will find the Datafloat service simple to use.
The desired web page has been designed to be never any more than three clicks away, so an order can be made and processed within a few minutes.
If customers wish to confirm exact order and delivery details, and keep track of their orders, they simply log onto the customer information screen.
The latest web security measures including password access also ensure that users are secure when ordering online.
Installing Datafloat took 6 months in total, and is managed from the GDS' headquarters in Cottingley, Yorkshire, from where deliveries are made to companies in Northern Europe.
Orders outside Europe are handled directly by GDS' offices in five continents to ensure the service remains as efficient and cost effective as possible.
The online ordering service is available to all procurers of monitors and spare parts for the banking, transportation, marine and process industries.
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