Five star rating for commitment to customers

VLSI Research has awarded Keithley a five star rating among process diagnostics companies, the highest possible rating for overall customer satisfaction.

Keithley Instruments has been recognised for outstanding customer satisfaction by VLSI Research, a global leader in providing independent customer evaluations of semiconductor equipment suppliers.

VLSI has awarded Keithley a five star rating among process diagnostics companies, the highest possible rating for overall customer satisfaction.

The rating is based on a report that measures overall customer satisfaction in the categories of cost of ownership, quality of results, product performance, customer service, technical leadership, and commitment.

Keithley is one of only a handful of companies to receive a five star rating for two consecutive years.

VLSI's five star rating recognises Keithley's ongoing commitment to its customers in the semiconductor industry involved in advanced materials research, device characterisation, and production of end-products such as electronic assemblies and wireless communication devices.

Keithley is focused on helping its customers improve their products and processes and reduce their time to market with instrumentation that increases ease-of-use while lowering costs.

Keithley offers a broad line of test and measurement solutions for its customers in the semiconductor industry ranging from parametric test systems to benchtop source and measure instruments.

These include the Model 4200-SCS semiconductor characterisation system for pulse characterisation and reliability testing of semiconductor devices and the Series S600 parametric test systems for a wide range of testing needs in semiconductor fabs and wafer foundries.

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