Software takes charge of digital signage networks

3M Digital Signage will launch a comprehensive environment for the remote monitoring, diagnostic analysis and maintenance of devices on a digital signage network at London's Screen Expo 2007.

3M Digital Signage will launch a comprehensive environment for the remote monitoring, diagnostic analysis and maintenance of devices on a digital signage network at London's Screen Expo 2007.

The new 3M Digital Signage Software - Network Operations Manager addresses many potential show-stopping hardware and software issues that might interfere with playback, without the need to deploy an on-site technician.

The new Network Operations Manager (NOM) tool enhances the comprehensive content management capabilities of 3M Digital Signage Software - Network Edition by providing real-time visibility of a digital signage network's entire computing infrastructure.

Whereas Network Edition enables users to manage multimedia content, schedule playlists and verify correct playback, NOM equips users to remotely diagnose and repair issues on player PCs and other network devices without requiring on-site attendance.

"A failure anywhere within a digital signage network is highly visible and it is critical for digital signage operators to have a network analysis and maintenance solution that is comprehensive and enables a quick response", says Simon Birkenhead, Sales and Marketing Manager, 3M Digital Signage Division.

"Offering software with the capability to improve efficiency, minimise downtime and increase overall IT effectiveness is another way we're building on our promise to deliver digital signage solutions that lead the industry in reliability and fully deliver against customer needs".

Network Operations Manager complements Network Edition software by enabling users to identify and address infrastructure issues before they might affect playout.

Player downtime is minimised with features such as automated email alerts that instantly warn of any hardware, software or network issue on any remote player that might affect playout.

NOM offers remote control of any digital signage network player PC, including real-time video streaming to the user's desktop of playback from any player to verify on-screen images.

Complete hardware and software inventory management assists with infrastructure maintenance and non-PC devices such as routers, firewalls and printers can be managed using SNMP.

NOM offers scripting support for virus and patch management remote player reboot and deployments of software updates.

When issues do occur, NOM helps Network Managers to address them promptly and cost-effectively with features such as complete integrated trouble ticketing and a customisable reporting engine.

NOM is available to users of 3M Digital Signage Software - Network Edition, 3M's web-based content management solution which allows users to schedule, manage and remotely deliver location-specific play lists and schedules across multiple screens anywhere in the world.

Features include full multimedia compatibility, verification of playback and continued playout in the event of the loss of the network connection.

Secure Internet connections provide access to the 3MDS.com portal for administration and media distribution.

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