Product category:
Design and Development Software
News Release from: Mentor Graphics UK | Subject: Service Packs for Board Station and Expedition
Edited by the Electronicstalk Editorial
Team on 24 December 2001
Packs keep design software up to date
Mentor Graphics has a new way to provide its Board Station and Expedition customers with new capabilities on an ongoing basis.
Mentor Graphics has a new way to provide its Board Station and Expedition customers with new capabilities on an ongoing basis Board Station and Expedition customers who subscribe to maintenance services can download the latest Service Pack product updates from the Mentor Graphics password-access customer support site, SupportNet
This article was originally published on Electronicstalk on 21 Feb 2001 at 8.00am (UK)
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Driven by customer requirements, Service Packs include a combination of new features and/or enhancements designed by Mentor Graphics engineering team as part of ongoing product development efforts.
Mentor Graphics has delivered 12 Service Pack updates, including both Board Station and Expedition PCB design flows, since launching the programme earlier this year.
"Mentor Graphics execution of frequent Service Pack updates has provided us with significant new features in a more timely manner than we have seen from any other EDA tool provider", said Henry Arpe, layout engineer and system administrator, Desy, Hamburg, Germany.
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"This has allowed our design teams to exceed product schedules, helping us to get to market more quickly".
New product features and enhancements go through a rigorous review by Mentor Graphics quality assurance team before proceeding to field-testing.
After they are proven in field-testing, the new features and enhancements are incorporated into the next Service Pack, on a "release as completed" basis.
For example, Service Pack updates have included functionality such as dynamic plane generation in RE, automatic net compression and jumper support.
Service Pack updates are designed to provide rapid deployment of new features and enhancements to maximise return on investment for customers.
"We are committed to ensuring customer satisfaction by delivering the most advanced technology possible, as quickly as possible.
Service Packs allow us to provide customers with new features as soon as they have been field tested, instead of making customers wait for the next major product release", said Henry Potts, general manager and vice president, Systems Design Division, Mentor Graphics.
"Based on the high adoption rate we are seeing, Service Packs are making a difference for our customers".
"By consistently relaying feedback from users to our product development teams, we ensure that we can provide the new features that are most critical to customers' design success", said Tom Floodeen, general manager, Customer Support Division, Mentor Graphics.
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