Product category:
Electronics Manufacturing Services
News Release from: Panasonic Industrial Europe | Subject: On-site technical support
Edited by the Electronicstalk Editorial
Team on 16 May 2001
On-site support keeps machinery running
Panasonic Industrial has introduced a new level of on-site technical support that will help customers of its Factory Automation systems to optimise their PCB production processes.
Panasonic Industrial has introduced a new level of on-site technical support that will help customers of its Factory Automation systems to optimise their PCB production processes for increased throughput and reduced manufacturing costs Panasonic's new on-site process support package is aimed at purchasers of the company's factory automation machines and represents a significant extension to the standard installation and maintenance offerings
This article was originally published on Electronicstalk on 16 Mar 2001 at 8.00am (UK)
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Customers who choose the option will receive dedicated, customised support that focuses on optimising their machines and lines based on their particular manufacturing requirements.
A key element of the package will be regular visits from trained Panasonic engineers who monitor changing requirements and provide feedback on maintaining optimised production levels.
Discussing the new support package Mike Elms, sales manager for Panasonic Factory Automation UK, comments: "Customers are under increasing pressure to improve productivity whilst minimising manufacturing costs.
Taking these factors into account the enhanced optimisation of both individual machines and the full production line is a vital element in achieving these objectives.
The new support package provided by Panasonic is a proactive approach to advise customers on the best method to maximise productivity and achieve best performance from their equipment".
The new support option will be delivered by the Panasonic Factory Automation Engineering Support Group and will be offered to customers when they purchase their machines.
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