Survey reveals gold for Thales

Edited by the Electronicstalk editorial team Aug 14, 2003

Thales Computers has been awarded "gold" vendor status in Venture Development Corp's (VDC) 2003 single board computers and embedded motherboards industry survey.

Thales Computers has been awarded "gold" vendor status in Venture Development Corp's (VDC) 2003 single board computers and embedded motherboards industry survey.

VDC is an independent market research and consulting firm.

Tom Hall, President and CEO of Thales Computers, said: "Achieving this designation in both the SBC and embedded motherboard categories is an excellent illustration of our commitment to our customers.

Because it considers both hard data and user perception, VDC's survey represents the voice of the industry.

We're proud to have been named to the top 15% of vendors who are meeting customer expectations".

Ratings were derived through VDC's proprietary, impartial survey model, which included factors such as breadth of product line, online resources, trade association membership, ISO certification and user perceptions.

Through an online survey, respondents first identified important non-product-related criteria considered when reviewing vendors, such as availability, delivery, price, and a variety of service and support factors.

Then, using a four-point scale, they rated up to five vendors from whom they had purchased SBCs or embedded motherboards on the same criteria.

The data were aggregated and weighted appropriately to reflect the relative importance of the various criteria, and then combined with other data indicated above.

VDC awarded "platinum" status to the 5% of VDC-identified vendors in each category achieving the highest numerical value from the execution of the model.

Gold status was awarded to the next 10% of these vendors.

The model was adjusted and executed separately for each category.

This survey, part of a multifaceted, yearlong planning service from VDC entitled "Year 2002-2003 planning service on computers in embedded and real-time applications", complements VDC's extensive research in the embedded and real-time computing markets.