Product category:
Compliance Engineering
News Release from: TUV SUD America
Edited by the Electronicstalk Editorial
Team on 30 March 2005
Certification company upgrades Minnesota
services
TUV America has changed the organisation of its electromagnetic compatibility (EMC) operations in Minnesota to improve the quality of services offered.
TUV America has updated the organisational structure of its electromagnetic compatibility (EMC) operations located in Minnesota to further improve responsiveness, focus on customers and overall quality of services offered Sandy Downs, an EMC team member for nearly eight years, has been promoted to the position of Client Services Supervisor and is now responsible for the direct support of existing customers
This article was originally published on Electronicstalk on 16 Aug 2007 at 8.00am (UK)
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In her new role as "customer ambassador", Downs will solicit customer feedback and facilitate positive change to enhance the customer's overall testing experience.
Site Supervisors have also been appointed to manage and improve the testing process at each facility.
Heidi Thorson has been promoted to the position of Site Supervisor for the New Brighton facility.
Joel Schneider has assumed responsibility for the Wild River Laboratory in Taylors Falls, Minnesota.
Dana Tassler will supervise the Oakwood, Minnesota laboratory.
"Our goal has always been to create a comfortable, modern and productive atmosphere for our EMC clients".
"We have made many positive changes over the past year, but assigning these highly skilled team members to critical positions will truly make a difference for our customers", said Kevin Larson, EMC Product Director at TUV America.
TUV America recently added high-speed internet access for customers using the New Brighton, Minnesota facility, enabling them to remain productive and connected to their home office during lengthy tests.
TUV's Open Area Test Site (OATS) in Taylors Falls, Minnesota, was also renovated in 2004 and now boasts both immunity and emissions testing capabilities, all within a quaint country setting.
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